The Deckers X Lab warranty applies to footwear less than one year old from date of purchase and applies to defective materials and workmanship. All items sent to Deckers X Lab which are past one year from date of purchase will be evaluated on a case-by-case basis. Please note that Deckers X Lab can offer credit but does not perform repairs at this time. Please stay tuned as we may offer repairs as Deckers X Lab evolves.
Click here to start the warranty return process
Warranty Covers Authentic Product
Applies to authentic product purchased directly from deckersxlab.com or a Deckers X Lab concept store.
Not Covered by Warranty:
- Item(s) over 1 year old from date of purchase.
- Normal wear and tear.
- Accidental damage.
- Water damage.
Sheepskin Is a Natural Material
- It absorbs color differently from product.
- Color may vary.
- Don’t get sheepskin wet.
- Exposure to moisture can permanently damage sheepskin.