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RETURN / EXCHANGEThe Deckers X Lab warranty applies to footwear less than one year old from date of purchase and applies to defective materials and workmanship. All items sent to Deckers X Lab which are past one year from date of purchase will be evaluated on a case-by-case basis. Please note that Deckers X Lab can offer credit but does not perform repairs at this time.
Please stay tuned as we may offer repairs as Deckers X Lab evolves.
Warranty Covers Authentic Product
Applies to authentic product purchased directly from deckersxlab.com or a Deckers X Lab concept store.
Not Covered by Warranty:
- Item(s) over 1 year old from date of purchase.
- Normal wear and tear.
- Accidental damage.
- Water damage.
Sheepskin Is a Natural Material
- It absorbs color differently from product.
- Color may vary.
- Don’t get sheepskin wet.
- Exposure to moisture can permanently damage sheepskin.
WARRANTYEmail us 24 hours a day by clicking the link below.
Email UsEverything we develop at Deckers X Lab is with input from our customers.
Visit us to learn the stories behind our products, try them on for yourself, and connect with our team of innovators –
we are eager to share the Deckers X Lab experience and are excited to hear what you think.
Deckers X Lab Store
6601 Hollister Avenue
Goleta, CA 93117
Every Tuesday through Saturday 11 a.m. - 4 p.m.